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Agent Scenario Services

Agent refers to an artificial intelligence system that uses large pre-trained models as the core, combined with planning, memory and other modules to perform complex tasks. In these Agents, LLM acts as the control center, managing task execution and responses to user requests.
Agent Scenario Services

What is an Agent?

索引

  • Agent Concept
    Agent Concept
  • Risks of Agent
  • Agent Scenario Service Governance Solution
What is an Agent?

Agent Concept

Agent refers to an artificial intelligence system that uses large pre-trained models as the core, combined with planning, memory and other modules to perform complex tasks. In these Agents, LLM acts as the control center, managing task execution and responses to user requests. Agents are widely applied in intelligent customer service, intelligent assistants, medical consultation, industrial scheduling and other fields, providing convenient services for users.

Risks of Agent

With the widespread application of Agents, their potential risks when performing tasks in complex environments are increasingly significant. The following are several main risks:

Unpredictability of Multi-step User Input:

  • User input may be insufficient or malicious, causing Agents to perform unsafe operations or produce unexpected consequences.

Complexity of Internal Execution:

  • Agent's internal execution state is complex and implicit, difficult to monitor, which may lead to security issues not being discovered in time.

Variability of Operating Environment:

  • Agent behavior may be inconsistent in different environments, and cross-environment code execution may trigger dangerous operations.

Interaction with Untrusted External Entities:

  • Agent interaction with external tools or intelligent entities may have security vulnerabilities, such as indirect prompt injection attacks.

Agent Scenario Service Governance Solution

GenTel's proposed Agent scenario service governance solution ensures the security of content output by Agents in practical applications through intelligent protection mechanisms, prevents potential risk behaviors, and provides users with flexible permission management, thereby providing efficient and trustworthy intelligent experiences for enterprises and users.

Prevent Agent Risk Content Output

Preventing Agent risk content output is one of the core functions of this solution. The platform can detect and block inappropriate content generated by Agents through real-time monitoring and filtering technology, including malicious, illegal, biased, false information, etc. Using multi-level security models and natural language processing technology, the platform can accurately identify potential risks, ensure generated content complies with ethical and legal norms, and effectively reduce the risk of non-compliant content output.

Protection Against High Resource Consumption Attacks

To ensure Agent stability and efficient operation, protection against high resource consumption attacks is crucial. The platform can identify and prevent denial of service attacks (DDoS), resource consumption attacks, and other behaviors. Through dynamic resource allocation, load balancing and other technical means, it reduces the burden of malicious attacks on the system. Through intelligent protection measures, the platform can maintain normal service operation in the face of malicious traffic attacks and ensure the user experience of other users.

Provide User Access Permission Management

The user access permission management function aims to flexibly limit users' access to content provided by intelligent agents based on different user roles or needs. The platform ensures that users can only access content related to their roles by defining role permissions, avoiding leakage of sensitive or inappropriate information. Administrators can set permissions for different types of users, flexibly control the scope of services they can access, including query, interaction, data operation and other functions, ensuring the security and compliance of platform operations. This function can provide personalized and efficient permission management according to different application scenarios, enhancing user experience and security protection.